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Because
"Outrageous Service" is our number one goal, we have assembled
a staff of professionals to meet your needs, whether you are an individual
seeking coverage or a business owner looking for employee benefits.
Agency
Owner Greg Hatcher started The Hatcher Agency from scratch in September of 1990 with a loan from the bank, an assistant, and 500 square feet of office space. He signed a 3 year lease on that 500 square feet of office space thinking that would be all he would ever need. At the end of the first year he had outgrown his office space had grown to 7 employees and produced more insurance in his first year of business than any agent in the state of Arkansas. Three years later in 1993 The Hatcher Agency was named Arkansas' Small Business of the Year by Arkansas Business and The Hatcher Agency was the largest health insurance agency in the state of Arkansas. Greg and The Hatcher Agency have been the number one producer since leading the state of Arkansas in health insurance sales every year since they started business in 1990. Greg graduated
in 1983 from Alma College with a degree in Public Relations. While at
Alma he was President of the Student Body, lettered in soccer, wrestling
and baseball, and was named the schools Outstanding Graduate and the TKE
Fraternity's Top Fraternity Man for his local Chapter and Nationwide.
Following graduation he coached baseball at Notre Dame University for
1 year before going to work for Arkansas Blue Cross Blue Shield. In Greg's
7 years at Arkansas Blue Cross Blue Shield he was named the Account Executive
of the Year a record six consecutive times before leaving to start his
own agency in 1990. In 1999, Greg wrote the book 55 Steps to Outrageous
Service, which is a book outlining the service that The Hatcher Agency
delivers everyday to their clients. This book has sold over 15,000 copies
to date and The Hatcher Agency has grown to a business with 30 employees,
over 500 group clients, and over 50,000 insured's. Because of his Outrageous
Service philosophy Greg and The Hatcher Agency have earned numerous awards
and recognitions including lifetime status in the Million Dollar Roundtable
recognizing the top 3 % of life insurance producers in the country and
a lifetime Golden Eagle Award winner by the National Association of Health
Underwriters recognizing the top 1% of health insurance producers nationwide.
Greg Hatcher
is a Chartered Life Underwriter (CLU), Chartered Health Consultant (CHC),
Chartered Financial Consultant (ChFC), Registered Health Underwriter (RHU),
and Registered Employee Benefits Consultant (REBC). These designations
account for over 50 different insurance exams and over 2,000 hours of
additional study. Hatcher is the only agent in the state of Arkansas and
possibly the nation to earn all five insurance designations.
Robert attended the University of Arkansas Little Rock and studied liberal arts. He has been with The Hatcher Agency since 1998, fresh out of high school. Over the years, he has helped out with several different areas within the agency, gaining valuable experience. As an account executive he now handles the sales and service issues for the small group area at The Hatcher Agency. Robert met Greg when he played basketball for him in Junior High at The Anthony School.Robert's other activities include competitive golf, darts, and pool.
Sarah graduated from Henderson State University in 2002, and has worked with The Hatcher Agency since that time. She works with Robert Ellis in our Small Group area. She helps with Customer Service and Plan Administration, while Robert assists with plan design and setup. Although clients can always call the insurance company for basic questions, Sarah is available when they have trouble reaching customer service or if they have a serious problem.
Tara comes to The Hatcher Agency after school at the University of Central Arkansas. An extremely outstanding student, Tara received a full ride scholarship to UCA before entering the workforce. Tara serves as a Group Service Representative for The Hatcher Agency's small group area. She is a very outgoing person with plenty of energy.
Wendy is a 1995 graduate of the University of Central Arkansas with degrees in Geography and Biology. Wendy came to The Hatcher Agency from Alltel, where she helped companies program and install new phone systems. She began her insurance career at The Hatcher Agency in 1999 heading up our Individual Product Division and moved into the group area about a year later. She heads one of our Large Group Areas and works with Karen. As an Account Executive, Wendy handles plan design and setup. She presents the renewals to her existing clients and delivers proposals to prospective clients.
Trish is a 1976 graduate of Mt. St. Mary's Academy. Trish comes to The Hatcher Agency after serving 9 years as Assistant Vice President at Twin City Bank. Trish has worked with The Hatcher Agency since 1997 and she works with Ginger in our Large Group Division. She handles Customer Service, Group Enrollments, Sales and Renewals.
Jenni attended
the University of Memphis and received her associates degree in Early
Childhood Education. Jenni worked for the Metro of Little Rock YMCA where
she stated in programming and worked her way up to Excecutive Director
of the Westside and Heflin YMCA branches. Jenni and her family moved to
Nashville, TN where she continued her career with the YMCA of Franklin,
TN. On returning back to her hometown of Little Rock Jenni took a position
as fashion editor and producer for Today's Man magazine. She started with
the Hatcher Agency in 2006 and loves the concept of "Outrageous Service." Dottie Shaffer graduated from Wilbur D. Mills in 1982 and has worked in the field of accounting and customer service for almost twenty years. She was a Sales Representative for Mary Kay Cosmetics for 10 years where she enjoyed helping others on a daily basis. She has spent much of her time concentrating on raising her daughter and spending time with her family. Now she has made the change to sales to pursue her desire to help others and is looking forward to making an impact in the lives of those people.
Dottie attended Colorado College in Colorado Springs and later finished her degree of economics at the University of Central Arkansas in Conway. Dottie began working at The Hatcher Agency in 1997 as one of our large group account executives. After having three children, Dottie has returned to our large group area and helps manage the sales and service staff with their proposals and presentations, assists with training. In addition to staying busy with her family, Dottie's other activities include tennis, and she has played in several state tennis tournaments.
The Hatcher Agency is also pleased to welcome Jenny Beaty who will work as a Group Service Representative with Brenda and Dottie. Jenny comes to The Hatcher Agency with both a health and life license and a property and casualty license. She worked for State Farm for 2 years.
Group
Sales Curtis is a 1978 graduate of Little Rock Catholic High School. While at Catholic, he earned his Eagle Scout and was the Marine Corps Youth Physical Fitness National Champion. Curtis graduated from the University of Arkansas in 1983 with degrees in Accounting and Computer Information Systems. Following graduation Curtis worked two years at Data World, a computer company, before going to work at Arkansas Blue Cross Blue Shield. After 7 years as a top salesman at Blue Cross Blue Shield, Curtis joined Greg Hatcher at The Hatcher Agency in 1992. Curtis heads one of the agency's large group divisions and specializes in Employee Benefits. Curtis is active in the community, serving on the Boy Scouts of America Board of Directors and is a member of the Rotary Club of Little Rock. In addition, he coaches soccer for the YMCA.
Woody has worked with The Hatcher Agency since 1992, when he began as a part-time employee while attending the University of Arkansas Little Rock. He worked with the agency throughout college, obtained his degree in 1996 and remained with the Agency as a salesperson. Woody has developed his own client base since then, and he assists with plan design and implementation, as well as administration and service of the plans.
Halsey Ward is a Little Rock resident who graduated from Pulaski Academy High School in 2004. She went on to Washington University in St. Louis, Missouri and graduated with a dual degree in Marketing and Communications Design in 2009. While in college she was the starting guard on the NCAA Division II two time NCAA Runners-Up basketball team. Halsey started working with the Hatcher Agency during her college summers and became a full time employee after graduation. Halsey is working with Woody Harrelson in group sales as an Account Manager.
Dawn has been with The Hatcher Agency since November 1997. She came to us from Healthsource. She attending Harding University in Searcy, Arkansas and then transferred to the University of Central Arkansas to complete her degree in Health Service Administration, emphasis on Hospital Administration and a double Bachelor's in Business Management. She began as Account Executive and internal sales and then was promoted to an external Sales rep. She leads the organization in sales. She is a consultant to Employers in designing their benefit plans, negotiating renewals, and customer service. She services a large client base.
Taylor attended University of the Ozarks where she played basketball for two years and then transferred to the University of Arkansas Little Rock where she was a Health Science major to finish up her degree. Taylor began working at The Hatcher Agency in 2008 and works with Ginger in the new business area.
Gareth is a 1997 graduate of Little Rock Catholic High School. He has worked with The Hatcher Agency since 1997, when he began as a part-time employee while attending the University of Arkansas Little Rock to attain his degree in Business Management. He has worked with every area of the agency before moving into group sales in 2008. Gareth is
active in various community activities and is most active with the Juvenile
Diabetes Research Foundation.
Adam is finishing his degree at the University of Arkansas in Fayetteville. He has worked at The Hatcher Agency since 2000 helping with every area of the agency. Adam has also spent much of his time at Bluebird Field helping with the kid's soccer programs. We are excited to have Adam grow our agency in the North West part of the state.
Richard is
a 2003 graduate of Little Rock Catholic High School where he was 2-Time
All State in baseball as well as team captain. Richard went to Miami on
a baseball scholarship and earned a Liberal Arts degree from the University
of Miami in 2007. He was the starting catcher for the Hurricanes and made
several All Tournament teams.In addition
to baseball, Richard enjoys spending time in the duck woods, fishing,
hunting and golf.
Drew works in sales for The Hatcher Agency and enjoys guitar playing, competitive mixed martial arts, and traveling.
Kimberly's previous work experience includes investments and group insurance. She was the Wealth Management Marketing Officer with Pulaski Trust & Investor Services for 5 years. She graduated in 2000 from the University of Arkansas at Little Rock with a B.A. in Business Administration with an emphasis in Marketing. In 2004, Kimberly completed the Arkansas Bankers Association Trust School, and in 2007 she completed the Investment Management and Personal Trust Sales School from Cannon Financial Institute. Kimberly is a member of the Junior League of Little Rock and was formerly on the Little Rock Chamber of Commerce Task Force. Kimberly is married to Charles Aitkens, who has recently become a partner in DFI Architectural Signs.
Richard Reilly comes to The Hatcher Agency with twenty (20) years of insurance experience in the Property and Casualty Business. Rich understands the needs of the Property & Casualty Insurance community and is well respected within the industry having built strong rapport with National Insurance Carriers which will lead to better prices for Hatcher Agency customers. He has a strong background in underwriting, product development, superior program knowledge on insurance products, strong sales and vendor networks, and is proficient with Property & Casualty Insurance servicing.
Cody Cox is a 2004 graduate of the University of Central Arkansas where he majored in Business Administration and studied insurance and risk management. While at UCA Cody was also a member of the Sigma Nu Fraternity. Following UCA Cody worked at Regions Insurance for several years before joining the Hatcher Agency as an Account Executive for Commercial Property and Casualty accounts. Cody is very thorough and someone you can trust to handle your account properly. In his free time he enjoys outdoor activites and spending time with his wife.
Shannon is a 1989 graduate of Flour Bluff High School in Corpus Christi, Texas. She completed 4 years of undergraduate study at the University of Arkansas Little Rock. During college, Shannon worked full time for an insurance agency in Little Rock. She spent 10 years with the same company, eventually becoming Vice President, General Manager. While in the insurance business, Shannon met Greg Hatcher after reading his book 55 Steps to Outrageous Service. She became an employee of The Hatcher Agency shortly after in 2002. She works with Greg Hatcher to manage the Agency and help with all the special projects and community service events the Agency is involved in. This includes work with The Mighty Bluebirds Soccer Program, the Rotary Club of Little Rock, Boys and Girls Club of Little Rock, the American Heart Association, the Little Rock Marathon, and the Baptist Health Foundation, the Arkansas Wrestling Association, to name a few. You will
find Shannon a delight to work with and she has the answers to almost
any question you may have regarding The Hatcher Agency and their related
projects and businesses.
Claudette graduated from Westport High School in Kansas City, Missouri in 1965. Following High School, Claudette attended Kansas City Business College for 3 years with a degree in General Business. After graduation, Claudette worked for an advertising agency, worked for an insurance agency for 4 years, worked for United Missouri Bank for 8 years and Sutherland Lumber Company for 18 years prior to coming to The Hatcher Agency. Claudette has been with The Hatcher Agency since February 2003. She handles our bookkeeping, office management, commissions, and licensing duties. Claudette also enjoys making cakes for weddings and other special functions.
Jim is a transplant from Merry Old England. He served in the British Navy for several years. Upon coming to the U. S., he worked with Metropolitan Life for 14 years in New York and then Detroit. He then moved to Arkansas a few years ago to be closer to his sister. Jim comes to our agency from Tipton and Hurst florist, where he delivered many happy memories to people in Little Rock. We are happy to have him aboard, and we hope you will say "Hi" if you see him driving around town.
Chelsee attended Oklahoma State University in Stillwater, OK. She began her career as Commissions Specialist at The Hatcher Agency in October, 2007 when she and her husband Pat Smith moved to Little Rock to open the Arkansas Wrestling Academy. Chelsee also served in the United States Army Reserve at the rank of Staff Seargeant from 1999-2007. Prior to The Hatcher Agency she enjoyed a career as a Veterinary Assistant and horse trainer. Chelsee and Pat had their first baby boy on March 9, 2008.
Katie Clements joins The Hatcher Agency after working for Homeplace Real
Estate Management and Development in their marketing department. Katie
is a University of Arkansas graduate where she was a Razorback cheerleader.
She will coordinate The Hatcher Agency's newsletter and websites along
with our community service activities in regard to newsletters, websites, marketing, and all other marketing activities
for The Hatcher Agency. Sarah is a graduate of Oklahoma State University with a bachelor's degree in Journalism Broadcasting and Political Science. During her career at Oklahoma State, Sarah was involved in many organizations on and off campus. These included recruitment for OSU Football, marketing and fundraising for OSU Wrestling, hosting an on-campus radio station, and directing high school scholarship pageants, to name a few. She has been involved in the political realm as a student ambassador to Japan, as press staff for Senator Inhofe in our nations Capital and participation with the Oklahoma Women's Hall of Fame. Sarah is married to former OSU Wrestler, Chaz Cointment. Sarah works at the Hatcher Agency and enjoys providing Outrageous Service to our customers.
Mollie Lloyd is from Little Rock, AR and has lived in Fayetteville, AR for the past 18 years. In 1995 she graduated from the University of Arkansas with a degree in Journalism. Her professional experiences are in real estate, finance and marketing and she holds an Arkansas Real Estate License. Mollie works in marketing and oversees the agencies real estate. Mollie has two children, Emma and Hayes ages 15 and 13.
Emily graduated from Ouachita Baptist University in 2007, with a degree in Studio art and a minor in mass communications. Following college she worked as a preschool teacher in Arkadelphia, teaching three and four year olds. Emily joined The Hatcher Agency in the fall of August 2008 and works with Chelsee in the commissions department along with being the part time receptionist.
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