Group Service teams

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Colt Fason

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Christine Brooks.jpg

Erin Moore
Christine Brooks

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David Raath
Mary Lewis

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Robert Ellis

Meet Us!

Colt Fason Team

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If you like to win then consider joining teams with Colt Fason. Before graduating from Ouachita Baptist University, Colt helped lead the Tigers to 2 conference championships, set the all-time conference scoring record, and became the 9th overall scorer at Ouachita Baptist. In addition to Colts success at Ouachita Baptist, he had the opportunity to play professional European basketball in Malta and the U.K. 

Colt having a true passion to serve others, in 2015, help created I Got Next – Basketball Training and Conditioning. Their mission has been to create an opportunity for all ages, all skill levels, and for both males and females to reach their full potential as an individual. So if you’re ever in search of Colt Fason outside of work always remember to check the nearest basketball gym first.  


Patricia Terry is an Arkansas native, graduating from ElDorado High in ElDorado, Arkansas in 1994. Almost immediately after graduation she joined the military, serving proudly for 10 years with one tour to Iraq. She has a background in customer service and web design and is currently attending school for her Associates in Business Management. Patricia has four children and two amazing grandchildren. She enjoys spending time with her family and friends and photographing life through a lens.

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Amanda Allison comes from Sheridan, AR and joined The Hatcher Agency in 2021 after taking time off to raise her 3 boys, ages 18, 16, and 12.  Before having children she worked in the Insurance industry for 7 years.  She is excited to be back and looks forward to providing outrageous service to her clients.  Amanda enjoys spending time with her family and friends, working out, traveling, and cooking.

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Mary Pat Hardin is a graduate of Mount Saint Mary Academy in Little Rock, Arkansas. After graduation, Mary Pat attended Oklahoma State University on a soccer scholarship. Mary Pat graduated from the University of Arkansas at Little Rock with a bachelors’ degree in Psychology and minor in Health and Exercise Science. For the past seven years, Mary Pat worked as a Behavioral Specialist at the Arkansas State Hospital on the adolescent units. Mary Pat lives in Little Rock with her fiancé, Drew Arnold and their fur baby, Yogi. When she is not at work, she enjoys working out at Clubhaus Fitness, binge watching shows, and spending time at the lake.

After a dozen years in the TV news industry, David Raath joined the Hatcher Agency in March 2013. He serves as the VP of Communications for Hatcher Enterprises. He grew up in Arkansas and attended Southern Nazarene University in Bethany, OK. The former Preacher’s kid is active in his church and loves to spend time with his wife, two boys and Boston Terrier, Myron. He is also a self proclaimed college football junkie.

Mary Lewis joined the Hatcher Agency in March 2019 after over 20 years in the construction industry. Mary was the general contractor on the Greg L. Hatcher Wrestling Center at UALR, after which she transitioned seamlessly into the Hatcher insurance family.  Mary is a graduate of Harding University and the mother of 3 sons.  

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Christine Brooks is a 2011 graduate from the University of Central Arkansas with a Bachelors in marketing. Formally a teller with Delta Trust & Bank, she expanded into marketing and events before joining The Hatcher Agency in 2014. Christine is an active member of New Life Church and is passionate about health and fitness. She loves the outdoors, spending time with family, and taking care of her two weenie dogs, Snack and Lilly.

"Have I not commanded you? Be strong and courageous. Do not be afraid; do not be discouraged, for the LORD your God will be with you wherever you go.”
Joshua 1:9

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Trish Birch is a 1976 graduate of Mt. St. Mary's Academy. Trish comes to The Hatcher Agency after serving 9 years as Twin City Bank's assistant Vice President. Trish has worked with The Hatcher Agency since 1997 as one of the agencies large group account executives. She manages customer service, group enrollments, sales and renewals.

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robert ellis Team

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Robert Ellis, Lead

Office: (501) 375-3737 ext. 219

Direct Line: (501) 210-2119
Cell: (501) 351-1466

Robert Ellis was born and raised in Little Rock, AR.  Robert specializes in winning business and setting up Comprehensive Corporate Benefit Programs. His favorite part of his job is providing Outrageous Service for all of his clients. Robert enjoys hunting, competitive golf and anything cooked on the grill or BBQ smoker. Robert has been married to his wife, Meredith, for six years and has a daughter, Sage, who is five and a son, Payne, who is one. As a family, they love traveling and spending time at the beach, as well as keeping up with all of the kid’s activities.

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Kayla Haynes, Agent

Office: (501) 375-3737 ext. 237

Direct Line: (501) 210-2137
Cell: (501) 258-7646

A Beebe native, Kayla Haynes moved to Little Rock in 2011. She has six plus years in customer service experience and has worked in various capacities. Prior to joining The Hatcher Agency, she worked as a Realtor with Keller Williams Realty. Kayla is a member of East Union Missionary Baptist Church of East End. She is married and has one daughter.


Away from the office Kayla loves to travel and spend as much time as possible with family. She also enjoys attending sporting events and indulging in nachos. One of Kayla’s favorite quotes is “No Pressure, No Diamonds”.

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Zack Perez attended Ouachita Baptist University with a Business Administration Degree and a Double Emphasis in Management & Entrepreneurship. 

Never one to meet a stranger Zack strives for excellence in himself and wants to provide that for the agency in whatever capacity is needed. Having to be adaptable is something he has been able to experience repeatedly. He says that his biggest trait he holds dear is his loyalty he has for others and organizations and is something that many people commended him on.


In his spare time Perez considers himself a movie enthusiast, loves board games and fellowshipping with friends and wants to travel more and be able to find new experiences in different countries.

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Hannah Cotros was born in Sarasota, Florida. She then moved to Houston, Texas,  before coming to Little Rock, Arkansas. Hannah attended The University of Arkansas where she pursued a major in Marketing, and minor in Finance with a concentration of Insurance and Real Estate. She graduated in 2021 with a Bachelor of Science in Business Administration.


Away from the office, Hannah enjoys spending time her with family and friends. She is passionate about fitness and health, loves to travel, and spend time outdoors.

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Dottie Highfill grew up in the small town of Pocahontas, Arkansas and started working for The Hatcher Agency in 1997.  She attended Colorado College where she was on the tennis team. She spent a semester in Spain with SMU, then finished her degree at University of Central Arkansas with a major in Economics.  As a Lead Account Executive, she enjoys working with her team to provide the best service and strategies for clients.  Dottie has fun competing in USTA team tennis, playing handbells at St. Paul Methodist, and hiking and traveling with her husband Wes and three children Bennett, Clara, and Caden. 

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Brenda Keene, Agent

Office: (501) 375-3737 ext. 228
Direct Line: (501) 210-2128
Cell: (501) 519-1867


Brenda Keene comes from Cabot and joined The Hatcher Agency in 2008 after working in telecommunications for Baptist Health and Stephens, Inc for eight years. Brenda is an account executive in large group sales. She enjoys traveling, spending time with her daughter Alex, and relaxing with friends.


Challis Muniz is a graduate of Arkansas State University with a Bachelor of Science in Journalism. In 2012, she joined The Hatcher Agency team. Challis services their areas accounts acquiring new and updated ratings, creating proposals, and anything else needed to offer outrageous service to clients. Challis speaks fluent Spanish and is The Hatcher Agency's only bi-lingual agent. With this, she is a great asset and is always happy to provide support for all areas within agency as needed. In her free time, Challis enjoys horseback riding, canoeing, sewing, and spending time with her husband. Challis and her husband had a baby boy end of 2015.

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Tristan Talbert, Agent

Office: (501) 375-3737 ext. 255
Direct: (501) 210-2155
Cell: (501) 765-8622


Tristan Talbert is from Little Rock, AR and attended Little Rock Christian Academy for Highschool. There, he participated in Golf where he was an individual 5A Conference Champion and 4 time Team 5A Conference Champion. He graduated from The University of Mississippi with degrees in Banking Finance and Managerial Finance (2014-2018). Prior to joining the Hatcher Agency in 2021, Tristan gained useful work experience in Sales and Real Estate Development.


Tristan attends Christ Community Church and enjoys flying planes, watching the Ole Miss Rebels, and playing golf with friends and family.

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Jenni Gatlin


Dottie Highfill


Colt Fason, Lead

Office: (501) 375-3737 ext. 209

Direct Line: (501) 210-2109

Cell: (501) 472-8607

Patricia Terry, Agent

Office: (501) 375-3737 ext. 272
Direct Line: (501) 210-2172
Cell: (501) 317-8145


Amanda Allison, Agent

Office: (501) 375-3737 ext. 211
Direct Line: (501) 210-2111
Cell: (501) 690-1047

Mary Pat Hardin, Agent

Office: (501) 375-3737 ext. 239
Direct Line: (501) 210-2139
Cell: (501) 351-2802


Erin Moore / Christine brooks Team

Erin Moore, Co - Team Lead

Office: (501) 375-3737 ext. 217
Direct Line: (501) 210-2107
Cell: (501) 412-4611


Erin Moore was born in Jonesboro, AR.  As a Lead Account Executive, she and her team strive to provide outrageous service for all of their groups, whether large or small.  Helping a group build an excellent and sustainable benefits program for their employees is the main objective of her team.  Erin has three children ranging in ages from four months to eight years old.  In her free time she loves being outside with her husband and children.  She also enjoys an impromptu dance party.  She has lived in Little Rock for over 10 years and resides with her family in West Little Rock.

Christine Brooks, Co - Team Lead

Office: (501) 375-3737 ext. 216
Direct Line: (501) 210-2110

Cell: (501) 258-0431


Trish Birch, Agent

Office: (501) 375-3737 ext. 208
Direct Line: (501) 210-2108
Cell: (501) 912-4333


Lauren Yager, Agent

Office: (501) 375-3737 ext. 235
Direct Line: (501) 210-2135

Cell: (501) 258-3257


Lauren Yager was born and raised in Little Rock, Arkansas. In her senior year of high school at Pulaski Academy, she helped lead her basketball team to the 5A state championship. She graduated from the University of Arkansas in 2019 with a Bachelor’s degree in Advertising and Public Relations. Following graduation, Lauren worked for Johnson & Johnson as a Pharmaceutical Sales Rep.


Away from the office Lauren is a member of St. James United Methodist Church.  She enjoys spending time with her friends and family. In her free time, she likes to relax at her family’s lake house in Hot Springs. She loves shopping and binge watching Netflix shows!

Tessah West, Agent

Office: (501) 375-3737 ext. 235
Direct Line: (501) 210-2135

Cell: (870) 344-0807


Tessah West grew up in the small town of Dewitt Arkansas before pursuing her college education at The University of Arkansas at Monticello and obtaining a Bachelor’s of Science in Computer Information Systems. Throughout her time at UAM, she also served full-time in a College Ministry. She continued her education at Arkansas State University obtaining a Master of Business Administration with an emphasis in Marketing. During her time there she worked in Information Technology at NYIT as well as in multiple marketing internships. 


Away from the office, Tessah attends Central Baptist Church in Jonesboro, AR and during her down time is usually relaxing with family and friends or cheering on the Arkansas State Redwolves Football Team! She enjoys traveling, the outdoors, social media, writing, and content creation for fun!


Zack Perez, Agent

Office: (501) 375-3737 ext. 221

Direct Line: (501) 210-2121
Cell: (870) 557-0246


Dottie Highfill, Lead

Office: (501) 375-3737 ext. 203

Direct Line: (501) 210-2103

Cell: (501) 425-4329

Challis Muniz, Bi-Lingual Agent

Office: (501) 375-3737 ext. 238
Direct: (501) 210-2138
Cell: (501) 319-5188


Jenni Gatlin Team

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Jenni Gatlin, Lead

Office: (501) 375-3737 ext. 231
Direct Line: (501) 210-2131
Cell: (501) 612-7241


Jenni Gatlin was born and raised in Little Rock, AR and graduated from Mount St. Mary Academy. She attended the University of Memphis and received a degree in Early Childhood Education. She started with the Hatcher Agency in 2006 and loves the concept of Outrageous Service.  She has been an Account Executive and Lead of her Team for 13 years.  She enjoys working out, gardening, and singing as a background vocalist.  She is also very proud of her big family of six children, and six grandchildren

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Wynter Estell, Agent

Office: (501) 375-3737 ext. 224

Direct: (501) 210-2124

Cell: (501) 259-9497

Wynter Estell attended the University of Central Arkansas upon graduating high school from Ole Main in North Little Rock, Arkansas. In July of 2012, she joined The Hatcher Agency and has worked as an Account Executive, Executive Assistant to Greg Hatcher and currently serves on Jenni's Team. She has a background in Administration, Advertising, and Sales. Wynter and her husband Richard have five children and for fun she enjoys spending time with their family, friends and traveling

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Emily Bennett, Agent

Office: (501) 375-3737 ext. 202
Direct Line: (501) 210-2102
Cell: (870) 947-0276


Emily Bennett is a native of Magnolia, Arkansas, where she was involved in competitive dance and was the cheerleading captain in high school. She moved to Central Arkansas in 2010 to attend the University of Central Arkansas. In 2014, she began her career in Little Rock in Sales and Business Management, until joining the Hatcher Agency in 2019. In her spare time, Emily enjoys cooking and traveling with her boyfriend Jason, spoiling her two dogs, Scarlett & Violet, and spending time back home with her family. And more often than not, you will find Emily exercising her creative side by crafting.

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Morgan Morris, Agent

Office: (501) 375-3737 ext. 215
Direct Line: (501) 210-2115
Cell: (214) 207-5886

Morgan Morris was born and raised in Dallas, Texas. She attended the University of Arkansas and graduated in 2021 with a Bachelor’s degree in Journalism / Advertising and Public Relations. Away from the office Morgan enjoys spending quality time with her friends and family. In her free time she loves cooking, traveling to new places, and spending time outside with her dog, Wrigley.  

Small Groups Team

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David Raath, Lead

Office: (501) 375-3737 ext. 243

Direct: (501) 210-2143

Cell: (501) 580-9838

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Mary Lewis, Lead

Office: (501) 375-3737 ext. 227
Direct Line: (501) 210-2127
Cell: (501) 249-9665



Whit McWilliams, Agent

Office: (501) 375-3737 ext. 212

Direct Line (501) 210-2112

Cell: (501) 538-8449

Having known Greg for over 35 years has given Whitley McWilliams an advantage when it comes to understanding the importance of "Outrageous Customer Service". As a pop-warner football stud, Whitley averaged 5 touchdowns a game and was featured in Sports Illustrated, "Faces In the Crowd". He went on to be a 4-sport athlete in high school and a 2-sport athlete in college at Hendrix College. Although a severe knee injury ended his college sports career early, Whitley went on to double major in Communication and Psychology at the University of Arkansas at Little Rock where he was voted 3 straight years as "best athlete" and the youngest ever 2 term President of his Fraternity, Sigma Nu. 


Whitley's primary passion now is the growth of his son, Grayson, who is 11. He is the proudest single-dad a child could ever ask for.  When Whitley takes a "time-out" from being an insurance-selling dad, he enjoys watching Impractical Jokers or Baskets on his couch with his loved ones, including his pets, Sasha and Timpini.

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Bre Brownmiller, Agent

Office: (501) 375-3737 ext. 210
Direct Line: (501) 210-2116

Cell: (870) 866-9592


Bre Brownmiller was born and raised in Sherwood Park, Alberta. She moved from Canada to Arkansas at 17 on a full ride scholarship to UALR for soccer. Following soccer, she became a Certified Personal Trainer and Fitness Nutrition Specialist. Here at the Hatcher Agency, Bre handles customer service, group enrollments, renewals and day-to-day client needs. With her customer service background, she loves working with people and strives to give Outrageous service to every client she encounters.

Hannah Cotros, Agent

Office: (501) 375-3737 ext. 237

Direct Line: (501) 210-2137
Cell: (501) 366-6472

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