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"Building Trust through Customer Service"

Every customer interaction builds (or diminishes) trust. Just one positive customer service experience is all you need to inspire long term customer relationships. When things do not go as smoothly as you or your customers would like, resolving customer complaints not only helps restore your reputation when trust has been broken, but also can help generate lasting loyalty with customers who feel their concerns have been properly addressed.


In business, your reputation is your livelihood. By treating trust like any other skill that you can learn, improve and refine, your business can thrive. This episode focuses on prioritizing your relationship with your customers. Greg Hatcher, CEO of The Hatcher Agency, joined us this month to discuss how he defines outrageous customer service.




1 Comment


Pierre Jordane
Pierre Jordane
3 days ago

Les pauses bureau exigent discrétion ; rangée dans le tiroir, la compacte puffs 20k Vapeol délivre une vapeur thé-menthe légère sans envahir l’open-space. L’indicateur LED évite la panne sèche avant réunion, et l’embout hygiénique reste propre grâce au capuchon intégré. Tirage modulable pour limiter le nuage, zéro fuite sur documents. Recharge USB-C rapide pendant le déjeuner ; même à 2 % de batterie, l’arôme conserve son intensité, garantissant un break fraîcheur fiable.

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Little Rock, Arkansas 72203

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